Privacy Policy

Last updated: 20/11/2025

Who We Are

Oliver Corbett Interiors Limited is a kitchen and bathroom fitting company based in Bristol. Our registered office is at 6 The Lovells, Easton-in-Gordano, Bristol, BS20 0JA. Company registration number: 04317766.

For any questions about this privacy policy or how we handle your data, you can contact us at:

Email: olivercorbettinteriors@outlook.com

Phone: Martin Oliver – 07980 877034 or Justin Corbett – 07812 348815

What Information We Collect

We collect minimal personal information, and only what's necessary to respond to your enquiry or provide our services.

Information You Provide to Us

When you contact us through our website enquiry form, we collect:

First name and last name
Email address
Phone number (optional)
Your message or enquiry details

Information We Collect Automatically

When you visit our website, we collect anonymous analytics data to help us understand how visitors use our site and improve its performance. This includes:

Pages visited
Time spent on the site
Browser type and device information
Approximate geographic location (country/region level only)

This data is collected anonymously and cannot be used to identify you personally.

How We Use Your Information

We use your personal information solely for the following purposes:

To respond to your enquiry – We use your contact details to answer your questions about our kitchen and bathroom fitting services
To provide quotes and project information – If you're interested in our services, we'll use your details to arrange site visits and provide quotes
To communicate about your project – If you become a customer, we'll use your contact information to keep you updated throughout your project

We will never:

Sell your personal information to third parties
Use your information for marketing purposes without your explicit consent
Share your details with anyone outside our business unless legally required to do so

Legal Basis for Processing Your Data

Under UK GDPR, we process your personal information on the following legal basis:

Consent – When you submit the contact form, you're giving us consent to contact you about your enquiry
Legitimate interests – We have a legitimate business interest in responding to enquiries and providing quotes for our services

How Long We Keep Your Information

We retain your contact information for the following periods:

Enquiries that don't proceed – We delete your information within 12 months if you don't proceed with a project
Customer information – If you become a customer, we retain your details for 7 years for accounting and legal purposes
Anonymous analytics data – Retained for up to 26 months to understand website trends

Your Data Protection Rights

Under UK data protection law, you have the following rights:

The right to access – You can request copies of your personal data
The right to rectification – You can request that we correct any information you believe is inaccurate
The right to erasure – You can request that we delete your personal data in certain circumstances
The right to restrict processing – You can request that we restrict the processing of your data in certain circumstances
The right to object – You can object to our processing of your personal data in certain circumstances
The right to data portability – You can request that we transfer your data to another organisation or directly to you

To exercise any of these rights, please contact us using the details at the top of this policy. We will respond to your request within one month.

Cookies and Analytics

Our website uses cookies and similar technologies to collect anonymous analytics data. These help us understand how visitors use our site so we can improve it.

The analytics we use do not identify you personally. If you prefer not to be tracked, you can adjust your browser settings to refuse cookies or use private/incognito browsing mode.

Data Security

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

Your information is:

Stored securely on password-protected systems
Only accessible to Oliver Corbett Interiors Limited
Not shared with any third parties unless legally required

However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to other websites (such as social media platforms or supplier websites). This privacy policy only applies to our website. If you click on a link to another site, we recommend you read their privacy policy.

Children's Privacy

Our services are not directed at children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we protect your information.

How to Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

Oliver Corbett Interiors Limited

6 The Lovells

Easton-in-Gordano

Bristol, BS20 0JA

Email: olivercorbettinteriors@outlook.com

Phone: Martin Oliver – 07980 877034 or Justin Corbett – 07812 348815

Complaints

If you're not satisfied with how we've handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire, SK9 5AF

Phone: 0303 123 1113

Website: www.ico.org.uk